Dash Enterprise Management Dashboard

The Dash Enterprise management dashboard allows you to view and manage all of your Dash display devices, and is available to all Dash Enterprise customers. Please contact Dash support for an account.

This document describes the main sections of the dashboard. Familiarize yourself with the dashboard layout and its screens, and then read our documentation on configuring Dash.

Account overview

Click on the user avatar at the top right of the screen to open the account overview. Here you can see your account name and email address, activate or deactivate two-factor authentication, and log out of your account.

Activating two-factor authentication

If your account does not already have two-factor authentication enabled, you will see an option to enable it in the account overview menu. To activate two-factor authentication on your account, follow these steps:

1. Click "Set up 2fa" and then click "Set up" on the information dialog that appears. You will be asked to sign in to your account again.
2. You'll be shown a QR code that you need to scan in to a TOTP-compatible authenticator app on your mobile phone. To continue, open the app on your phone, click "Add" and then scan the code with your phone's camera. If you are not able to scan the QR code, click "Enter a code instead" and enter the code shown into your app. If asked, enter the following settings:
   • Time-based
   • Refresh time: 30 seconds
   • Digits: 6
   • Algorithm: SHA-1 or HMAC-SHA1
3. Click "Next" then enter an optional name for your device (this name will be shown to you when you sign in), and enter a code from your authenticator app to test that the setup was successful.
4. Click "Check code". If the setup was successful, two-factor authentication will be set up on your account and you'll need to enter a code from your authenticator app each time you sign in.

Deactivating two-factor authentication

If you have two-factor authentication enabled on your account, you can disable it by clicking "Turn off 2fa" in the account overview menu. You'll be asked to sign in again, after which 2fa will be turned off on your account. Note that if an administrator has set your account to require 2fa, you won't see the option to turn it off.

If you've lost your authenticator device, you can ask an administrator to turn off 2fa on your account, or contact Dash Support for assistance. Once you've signed in to your account, you can set up 2fa again on a new device.

Main screen and Organization overview

The main Dash screen has three key areas: a title bar at the top, a navigation bar on the left, and a central content section. On smaller devices, the navigation bar can be collapsed — just click the double arrow at the top to expand or collapse it. To log out, click the user icon in the top right corner and select Log out.

You can move around Dash Enterprise by clicking sections in the left-hand navigation bar. Once you're in a section, use the breadcrumb trail at the top of the screen to navigate back.

The Organization overview gives a snapshot of your organization’s current setup and Dash Enterprise subscription. It shows how many devices are included in your license, how many are currently active, and your subscription renewal date. You can also click the shortcut buttons to manage your subscription and devices.

All devices

The Devices overview lists all of the devices currently register ed to your organization. You’ll see details like the device name, IP address, the meeting room calendar it’s showing, when it was added, its group (if it belongs to one), and the number of configuration options set on the device.

You can customize the table by dragging columns to re-order them, sorting by clicking any column header, or filtering the list by typing in the search box above the table.

Each device has a colored status marker to the left of its name. The marker is green if the device is currently connected to the dashboard, and red if it has been disconnected.

Adding devices

To add a device directly to your organization, activate it by entering your license key in Dash's settings. Open Dash on your device, and tap the cog icon to open Settings, open the Subscription section, and tap Enterprise license. Enter your license key to activate the device. Your device will appear in the devices overview table, without an assigned group. To add a device directly to a group, you can activate it using a pairing code (please see the groups section below).

Deactivating devices

To deactivate unused devices, select the devices that you would like to deactivate (by using the checkboxes on the left side of the table, or using shift and ctrl to select the rows in the table), and then press Deactivate in the toolbar.

Deactivating devices from the console is most useful to remove old devices from your organization. If your device is still running Dash, it will re-activate itself the next time it checks in with our license server (which happens approximately once per day).

To permanently deactivate running devices, we recommend using the Deactivate button on the device itself (which you can find in the subscription section of Dash's settings).

Assigning devices to groups

To assign devices to groups, select the devices that you would like to assign (by using the checkboxes on the left side of the table, or using shift and ctrl to select the rows in the table), and then press Set group in the toolbar. Select the group that you would like to assign the selected devices to from the dropdown.

For more information about device groups and how you can use them to automatically configure your Dash devices, please see the Device Groups section of this document below.

Device groups

Device groups allow you to configure your Dash devices through the management dashboard. Each group can be set with configuration options that will be applied to all devices in that group. This means that a device group can be treated as a collection of Dash devices that you would like to configure in the same way. For simple setups (where you would like all your Dash devices to be configured in the same way), you can have a single group for all your devices. For more complex setups, you could have one group for each office location, or for each type of meeting room.

Any settings not set in the group can still be set locally on each device, so for example you can set custom branding and optional features using the device group, and choose the room calendar to display on the device itself.

Device groups overview

The device groups overview shows your current device groups. For each group you can see the number of devices assigned to it, and also the number of configuration options it contains. You can filter the displayed groups using the filter box in the top right hand corner, and click on a group to open it and see its details.

To create a new device group, click the Create group button in the toolbar, and enter a name for your group.

To delete a group, click the trash icon in the top right hand corner of the group. Any devices currently assigned to the group will remain active, but will be unassigned from the group.

To learn how to use device groups to configure Dash, please see our section on configuring Dash